Returns & Exchanges
At The Olive Tree, we want you to love your fashion finds, but if a piece isn't quite right, you can return it within 30 days of delivery. Items must be in their original condition with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the printed return slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.